Privacy Policy
How Kingdom Cabinets collects, uses and protects your personal information.
Kingdom Cabinets (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, contact us, or register for an online ordering account. We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Information we collect
We only collect personal information that is reasonably necessary to provide our products and services. This may include:
- Enquiry / contact details — your name, email address, phone number, suburb/postcode and the contents of your message when you submit our contact form.
- Online ordering registration — your name, email address, phone number, street address, suburb, state and postcode when you create an online ordering account.
- Technical information — your IP address and basic device/browser information collected automatically when you use our website.
2. How we use your information
We use your personal information to:
- respond to your enquiries and provide quotes;
- create and manage your online ordering account;
- supply, manufacture and install our products and services;
- communicate with you about your project or order;
- improve our website and services; and
- meet our legal and regulatory obligations.
3. Disclosure to third parties
We do not sell your personal information. We may share it with trusted third parties only where necessary to provide our services, including:
- Cabinetry.Online — when you register for an online ordering account, your details are sent to our manufacturer ordering portal to create that account.
- Google reCAPTCHA — used to protect our forms from spam; subject to Google’s Privacy Policy.
- Meta (Facebook/Instagram) — we may use advertising and analytics tools (such as the Meta Pixel) to measure and improve our marketing; subject to Meta’s Data Policy.
- Service providers — our website hosting and email providers, who store data on our behalf.
Some of these providers may store data outside Australia. We take reasonable steps to ensure your information is handled securely.
4. Cookies & tracking
Our website may use cookies and similar technologies (including the Meta Pixel and analytics tools) to understand how visitors use the site and to improve your experience and our advertising. You can disable cookies in your browser settings, though some features may not work as intended.
5. How we store and protect your information
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including secure transmission and restricted access to enquiry records. No method of transmission or storage is completely secure, but we work to safeguard your information.
6. Your rights
You may request access to the personal information we hold about you, ask us to correct it, or request that we delete it, by contacting us using the details below. We will respond within a reasonable timeframe.
7. Complaints
If you have a concern about how we have handled your personal information, please contact us first and we will do our best to resolve it. You may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
8. Contact us
For any privacy questions or requests, contact:
Kingdom Cabinets
U1/3 Tacoma Circuit, Canning Vale, WA 6155
Phone: 08 6365 5749
Email: info@kingdomcabinets.com.au